Your first order

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Your advantages at a glance

Mercedes-Benz Used Parts - The highest level of recycling. We are your trusted partner for Mercedes-Benz replacement parts and wheels. Whether for the interior, body parts, suspensions, engines or accessories, for example: the Mercedes-Benz Used Parts Centre reliably supplies you with carefully selected replacement parts after an accident and damage claim by your customer. In addition, a large stock of wheels, tyres and complete wheel sets is available for you and your customers all year round or just in time for the change of season.

Largest product availability

25,000 different articles for all current, newer Mercedes-Benz, smart, van and truck models
Over 620,000 replacement parts, wheels, tyres, complete wheels and suitable accessories in stock
! Approx. 800 new articles in the online shop every day
High-quality, almost as good as new in different quality classes (see quality classes)
Warranty Up to 24 months warranty on parts

Inexpensive replacement parts and wheels

A company of the Mercedes-Benz Group AG
Over 25 years of experience in recycling and distribution
On average 40% cheaper than the price of new parts
Discount As a registered customer you receive a standard discount of up to 30%.
Competent product advice from our Customer Service Centre
+49 (0) 711- 17 70 000
mbgtc_parts@mercedes-benz.com
Mon-Fri 08:00 am - 05:30 pm

Ordered safely & delivered quickly

Easy to use online shop with live chat
Quick product retrieval via the common Mercedes-Benz article numbers
Create a user account and save
Hint! Our highlight for you: credit limit up to €5,000
Delivery in 2-4 working days - Europe-wide and 14 days return policy
We deliver directly to your workshop or desired address

Your standard discount as a registered customer

Once you are registered in our online shop, you will receive a flat corporate discount on various product categories. Immediately after logging in, your already registered price will be automatically displayed directly on the product. To register with us, simply and quickly send us your details using the registration form. If your company is already registered with us and you would like to register another debtor or person authorised to place orders, please send us an e-mail to mbgtc_parts@mercedes-benz.com .

Your discount also increases, according to the increasing annual turnover.

Hint! Particularly attractive: via our newsletter you will receive voucher codes on various occasions, which can be redeemed in addition to your company discount.

Your standard discount as a registered customer

As soon as you are registered in our online shop, you will receive a company discount (only valid for customers from the automotive industry) on various product categories. Immediately after logging in, your price is automatically displayed directly on the product. To register with us, simply send us your details quickly and easily using the registration form. If your company is already registered with us and you would like to register another authorised person to place orders, please send us an e-mail to mbgtc_parts@mercedes-benz.com

Tip! Particularly attractive: you will receive discount offers with a voucher code from our newsletter in addition to your debtor discount.

NEW! Get new discounts in our webshop now!

For more information on the amount of the discounts and the affected spare parts, please see our discount table below:

Product categories	Your standard discount
Assembly units & engines	10% discount
Audio	10% discount
Lighting	15% discount
Electrics	15% discount
Driver cabin	5% discount
Interiors	20% discount
Body parts	10% discount
Engine parts	20% discount
Wheels, tyres & rims	10% discount
Others	20% discount

Automotive Businesses

Product categories with 15% discount
aluminium rim	door	front spoiler	radar sensor	support
basic engine	closing assistance	front-axle bracket	rear door	tire
bonnet	door FL	gearbox front axle	rear single seat	trailer hitch
carrier	driver´s cab	hatchback	rear spoiler	transfer box
collection	engine	headlight	roller blind	tripple seat bench
crossrail	engine cover	headlight mount	roof rack	two-seater bench
dashboard	fender	light surround	sliding door	vehicle body
diesel engine	fender skirt	Mercedes star	steering gear	wheel
differential	front bumper	package offer	step board	wheel set

Product categories with 20% discount
accessories	direction indicator	ignition coil	steering-axle swivel
airmatic compressor	distronic-sensor	injection pump	trunk mat
air-spring bellows RA	drive shaft	injektion nozzle	turn indicator mirror
battery	entrance	instrument cluster	ventilator
bicycle rear rack	mirror glass	lid hinge set	wheel cover
bumper fascia	mirror housing	loading platform
bumper filler	floor mat set	outside mirror
catalyst	front bumper L	rear lid
control unit	front bumper R	rear light

Product categories with 25% discount
air mass meter	generator	panelling door	wheel cap
bumper CTR	stationary heater	propeller shaft	wind blocker
camera	interior appointments	radiator	wind deflector
charge-air cooler	interior seats	rear view camera
condenser	jack	sill trim
daylight right	lambda sensor	starter alternator
door-extension	loudspeaker	steel rim
fan motor	model car	steering wheel
front axle half	oil cooler	tool equipment

Product categories with 30% discount
ac compressor	folding table	puncture sealing agent	steering knuckle
automatic transmission	fuel tank	rear axle	step-board set
car radio	gearbox	rear light for rear lid	trim panel
control element cover	intake manifold	rear spring	turbocharger
converter	monitor	rear-axle bracket	unit controller
cooler box	navigation system	seat	valve
cylinder head	parctronic-sensor	sensor	water pump
detachable hitch	particle filter	shock absorber	wheel bearing
door trim set	pump	starter

Get to know us in a minute...

Whatever you need, you will find it with us. We are your contact partner for an inexpensive replacement part solution. Whether for the interior, suspensions or engines: the Mercedes-Benz Used Parts Centre reliably supplies you with selected replacement parts after an accident and damage claim by your customer. Every used part is inspected with attention to detail and must meet our precisely defined quality standards. Whether you would like to help your customers to give an old star a new shine or are simply looking for winter tyres: you've come to the right place here at the Mercedes-Benz Used Parts Centre. You not only avoid high repair costs for your price-sensitive customers, but also protect the environment. It’s the best or nothing.

Our product range

Replacement parts

Vehicle and parts packages
Axles, suspensions, drivetrains
Audio, navigation systems and telephone
Electrics and electronics
Gearboxes and clutches
Interiors
Body parts, lights and attachments
Fuel, air, ignitions and exhaust
Cooling, heating, air conditioning
Steering and track rod
complete engines and engine parts
Accessories
Clothes, collection, model cars

Wheels, tyres, rims

Complete wheels
wheels
Tyres
Accessories and Tirefit
Snow chains
Hint! Our highlight for you: find suitable complete wheel sets or wheels for your customers via the chassis number with our wheel finder

Your first order at the Mercedes-Benz Used Parts Centre

Register quickly and easily

Our ordering process includes the following steps.
For your order you should be registered in our online shop . It's very easy: send us your details via the registration form . If your company is already registered with us and you would like to register another debtor or person authorised to place orders, please send us an e-mail to mbgtc_parts@mercedes-benz.com.

Register quickly and easily

Parts search and shopping cart

You can search for parts by car, transporter or truck model, or directly by search term or part number . When you have found the desired part, clicking on the blue shopping cart icon will place it in the virtual shopping cart . Previously you have the possibility to inform yourself about our terms of payment and delivery, among other things. By clicking on the light blue shopping cart icon on the right-hand side of the menu bar, you will be forwarded to the shopping cart - from there you can also proceed to the order completion. Clicking on the button "Continue to next step" will lead you to the complete checkout process.

Select addresses

In the second step, "Select addresses", you must first log in with your e-mail address and password or first open a personal customer account if you do not already have one. You can then change your billing address if necessary and specify an alternative delivery address . You can also leave us a message about your order here. Please note: the "bold" fields are mandatory fieldsin which you must enter data. If these are not filled in, you will not proceed to the next step.

Select addresses

Shipping & payment method

In the third step, you select delivery by our shippingand logistics service providers. An express delivery is possible for an additional charge. In addition to the details of the product purchase, you will select your desired payment method in this step. Bank transfer/advance payment is selected as standard method. Changes to these settings are possible at any time until the completion of your order process.

Review and submit

In the final fourth step of the ordering process, you will submit a binding offer to purchase the products contained in your shopping cart. By clicking the button "buy" you will submit your order. You will receive the confirmation of receipt of your order with a summary of all order-relevant information on products, prices, shipping method, billing and shipping address and payment method by e-mail immediately after submitting your order.. The confirmation of receipt is only for your information about the receipt of your order and does not constitute a conclusion of contract, i.e. no declaration of acceptance of your order on our part. The purchase contract is concluded when we have confirmed acceptance of the order for the products in writing or in text form within the aforementioned 7 days or the delivery has been carried out.

Review and submit

Frequently asked questions

All questions regarding your order.

Our online shop is currently available in German, English and French. Other languages are currently being implemented. You can register for your order in the English-language shop - we deliver to all EU countries. If you have any difficulties, you are always welcome to send an e-mail with your request or questions about desired items to mbgtc_parts@mercedes-benz.com . We will then be happy to support you in your language.

As soon as an employee from your company is already registered in our online shop, we will be happy to assign their account to your company. Different employees can then order independently of each other. Simply send us an e-mail in this regard to mbgtc_parts@mercedes-benz.com.

We have special conditions for business customers such as independent workshops: you will receive a flat-rate discount of up to 20% on various product groups in the respective product categories. In order to receive your debtor discount, you can simply register in our online shop or send an e-mail to mbgtc_parts@mercedes-benz.com . After registering you can see your discounted price at the respective product. Of course, you can also participate in B2B discount promotions. With our promotions you benefit twice: you will receive your coupon code discount in addition to your debtor discount.

The dismantled replacement parts and wheels come from newer used vehicles, test cars and production returns from Mercedes-Benz Group AG plants worldwide. Generally we service models in segments 1 and 2. If you cannot find the model you are looking for, please do not hesitate to contact us. Note(s): all vehicles were not involved in an accident.

Only if the dismantled parts meet our precisely defined quality criteria they are stored and sold. Our quality classes are divided into A, B and C quality and vary in their requirements depending on the product group. You can view these on our website and are thus well informed about the quality status you can expect with your order. Click here for the quality classes.

In principle, all our parts are available in our online shop or in SICOS under the common Mercedes-Benz article number. In addition, we also have composite components - such as seat sets, complete interiors, an entire axle, an axle half, a complete bumper - which we run under separate part numbers and not under the Mercedes-Benz part numbers. You can either find these products through the categories in our online shop or contact us directly via mbgtc_parts@mercedes-benz.com or +49(711)17 70 000. We would be happy to check product availability for you personally and advise you on possible alternatives.

Shipping costs apply to orders placed in our online shop. These are calculated automatically based on the respective item and selected country of delivery. Within the product detail overview you can see the respective shipping costs below the price. Furthermore, during the ordering process you will receive a summary in the shopping cart overview. If you plan to make repeat purchases, you have the option to permanently and completely waive the shipping costs by contractual conditions. Please contact us directly via mbgtc_parts@mercedes-benz.com.

When an order is placed in our online shop, the order is processed directly through us. The following payment methods are available in our online shop: invoice (with a credit limit of €5,000, PayPal, cash on delivery, prepayment and credit card. You will receive a shipping confirmation and invoice by e-mail and your order will be sent directly from us to your desired address within 2-4 working days within Europe. The delivery is well packed via UPS or one of our long-term forwarding partners.

Return the delivery to us within 14 days. To do this, please fill in the returns form and send it to mbgtc_parts@mercedes-benz.com. After we have confirmed the return to you in writing, please send the products to our main factory in Neuhausen a. d. F., Germany via a forwarding agent or parcel service provider of your choice. As soon as we have received the products, we will immediately credit you the product value.

Our parts are guaranteed for up to 24 months for a maximum of 75,000 km from the date of installation. The warranty applies provided that an installation invoice from a certified car workshop is available. You can find more information in our warranty conditions .

Of course, we will be happy to provide you with advice and support throughout the entire purchasing process in our online shop. Our Customer Service Centre supports you with questions regarding product availability and installation. If you have any problems with your online order, our team is also happy to help. If you have any questions about your order or delivery status, our order processing team is ready to help you. If your products have been damaged or you wish to return them, you are welcome to contact our returns team. Click here for the contact form.

Your first order

Your advantages at a glance

Largest product availability

Inexpensive replacement parts and wheels

Ordered safely & delivered quickly

Your standard discount as a registered customer

Your standard discount as a registered customer

Automotive Businesses

Get to know us in a minute...

Our product range

Replacement parts

Wheels, tyres, rims

Your first order at the Mercedes-Benz Used Parts Centre

Register quickly and easily

Register quickly and easily

Parts search and shopping cart

Select addresses

Select addresses

Shipping & payment method

Review and submit

Review and submit

Do you have any questions?

Do you have any questions?

Your first order

Your advantages at a glance

Largest product availability

Inexpensive replacement parts and wheels

Ordered safely & delivered quickly

Your standard discount as a registered customer

Your standard discount as a registered customer

Automotive Businesses

Get to know us in a minute...

Our product range

Replacement parts

Wheels, tyres, rims

Your first order at the Mercedes-Benz Used Parts Centre

Register quickly and easily

Register quickly and easily

Parts search and shopping cart

Select addresses

Select addresses

Shipping & payment method

Review and submit

Review and submit

▼ In which languages is the online shop available?

▼ Can several employees from my companies place orders?

▼ How much is the debtor discount?

▼ Where do the vehicles come from? Which models are available?

▼ What are the quality levels of the replacement parts and wheels?

▼ I cannot find a desired item. What can I do?

▼ How much are the shipping costs and where can I find them?

▼ How can I pay, what is the delivery and billing process?

▼ I would like to return my delivery. What do I need to do?

▼ Is there a guarantee on the parts and how long is it valid?

▼ Any further questions?

Mercedes-Benz Used Parts

Stay in touch with us.