Your first order

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Your advantages at a glance

Mercedes-Benz Used Parts - The highest level of recycling. We are your trusted partner for Mercedes-Benz replacement parts and wheels. Whether for the interior, body parts, suspensions, engines or accessories, for example: the Mercedes-Benz Used Parts Centre reliably supplies you with carefully selected replacement parts after an accident and damage claim by your customer. In addition, a large stock of wheels, tyres and complete wheel sets is available for you and your customers all year round or just in time for the change of season.


Largest product availability

  • 25,000 different articles for all current, newer Mercedes-Benz, smart, van and truck models
  • Over 620,000 replacement parts, wheels, tyres, complete wheels and suitable accessories in stock
  • ! Approx. 800 new articles in the online shop every day
  • High-quality, almost as good as new in different quality classes (see quality classes)
  • Warranty Up to 24 months warranty on parts


Inexpensive replacement parts and wheels

  • A company of the Mercedes-Benz Group AG
  • Over 25 years of experience in recycling and distribution
  • On average 40% cheaper than the price of new parts
  • Discount As a registered customer you receive a standard discount of up to 30%.
  • Competent product advice from our Customer Service Centre
    +49 (0) 711- 17 70 000
    Mon-Fri 08:00 am - 05:30 pm


Ordered safely & delivered quickly

  • Easy to use online shop with live chat
  • Quick product retrieval via the common Mercedes-Benz article numbers
  • Create a user account and save
  • Hint! Our highlight for you: credit limit up to €5,000
  • Delivery in 2-4 working days - Europe-wide and 14 days return policy
  • We deliver directly to your workshop or desired address

Your standard discount as a registered customer

As soon as you are registered in our online shop, you will receive a company discount (only valid for customers from the automotive industry) on various product categories. Immediately after logging in, your price is automatically displayed directly on the product. To register with us, simply send us your details quickly and easily using the registration form. If your company is already registered with us and you would like to register another authorised person to place orders, please send us an e-mail to

Tip! Particularly attractive: you will receive discount offers with a voucher code from our newsletter in addition to your debtor discount.


For more information on the amount of the discounts and the affected spare parts, please see our discount table below:

Automotive Businesses

Product categories with 15% discount        
aluminium rim door front spoiler radar sensor support
basic engine closing assistance front-axle bracket rear door tire
bonnet door FL gearbox front axle rear single seat trailer hitch
carrier driver´s cab hatchback rear spoiler transfer box
collection engine headlight roller blind tripple seat bench
crossrail engine cover headlight mount roof rack two-seater bench
dashboard fender light surround sliding door vehicle body
diesel engine fender skirt Mercedes star steering gear wheel
differential front bumper package offer step board wheel set
Product categories with 20% discount        
accessories direction indicator ignition coil steering-axle swivel  
airmatic compressor distronic-sensor injection pump trunk mat  
air-spring bellows RA drive shaft injektion nozzle turn indicator mirror  
battery entrance instrument cluster ventilator  
bicycle rear rack mirror glass lid hinge set wheel cover  
bumper fascia mirror housing loading platform    
bumper filler floor mat set outside mirror    
catalyst front bumper L rear lid    
control unit front bumper R rear light    
Product categories with 25% discount        
air mass meter generator panelling door wheel cap  
bumper CTR stationary heater propeller shaft wind blocker  
camera interior appointments radiator wind deflector  
charge-air cooler interior seats rear view camera    
condenser jack sill trim    
daylight right lambda sensor starter alternator    
door-extension loudspeaker steel rim    
fan motor model car steering wheel    
front axle half oil cooler tool equipment    
Product categories with 30% discount        
ac compressor folding table puncture sealing agent steering knuckle  
automatic transmission fuel tank rear axle step-board  set  
car radio gearbox rear light for rear lid trim panel  
control element cover intake manifold rear spring turbocharger  
converter monitor rear-axle bracket unit controller  
cooler box navigation system seat valve  
cylinder head parctronic-sensor sensor water pump  
detachable hitch particle filter shock absorber wheel bearing  
door trim set pump starter    

Get to know us in a minute...

Whatever you need, you will find it with us. We are your contact partner for an inexpensive replacement part solution. Whether for the interior, suspensions or engines: the Mercedes-Benz Used Parts Centre reliably supplies you with selected replacement parts after an accident and damage claim by your customer. Every used part is inspected with attention to detail and must meet our precisely defined quality standards. Whether you would like to help your customers to give an old star a new shine or are simply looking for winter tyres: you've come to the right place here at the Mercedes-Benz Used Parts Centre. You not only avoid high repair costs for your price-sensitive customers, but also protect the environment. It’s the best or nothing.

Our product range

Replacement parts

  • Vehicle and parts packages
  • Axles, suspensions, drivetrains
  • Audio, navigation systems and telephone
  • Electrics and electronics
  • Gearboxes and clutches
  • Interiors
  • Body parts, lights and attachments
  • Fuel, air, ignitions and exhaust
  • Cooling, heating, air conditioning
  • Steering and track rod
  • complete engines and engine parts
  • Accessories
  • Clothes, collection, model cars

Wheels, tyres, rims

  • Complete wheels
  • wheels
  • Tyres
  • Accessories and Tirefit
  • Snow chains
  • Hint! Our highlight for you: find suitable complete wheel sets or wheels for your customers via the chassis number with our wheel finder

Your first order at the Mercedes-Benz Used Parts Centre

Parts search and shopping cart

You can search for parts by car, transporter or truck model, or directly by search term or part number . When you have found the desired part, clicking on the blue shopping cart icon will place it in the virtual shopping cart . Previously you have the possibility to inform yourself about our terms of payment and delivery, among other things.  By clicking on the light blue shopping cart icon on the right-hand side of the menu bar, you will be forwarded to the shopping cart - from there you can also proceed to the order completion.  Clicking on the button "Continue to next step" will lead you to the complete checkout process.

Shipping & payment method

In the third step, you select delivery by our shippingand logistics service providers. An express delivery is possible for an additional charge. In addition to the details of the product purchase, you will select your desired payment method in this step. Bank transfer/advance payment is selected as standard method. Changes to these settings are possible at any time until the completion of your order process.



Frequently asked questions

All questions regarding your order.

Our online shop is currently available in German, English and French. Other languages are currently being implemented. You can register for your order in the English-language shop - we deliver to all EU countries. If you have any difficulties, you are always welcome to send an e-mail with your request or questions about desired items to . We will then be happy to support you in your language.

As soon as an employee from your company is already registered in our online shop, we will be happy to assign their account to your company. Different employees can then order independently of each other. Simply send us an e-mail in this regard to

We have special conditions for business customers such as independent workshops: you will receive a flat-rate discount of up to 20% on various product groups in the respective product categories. In order to receive your debtor discount, you can simply register in our online shop or send an e-mail to . After registering you can see your discounted price at the respective product. Of course, you can also participate in B2B discount promotions. With our promotions you benefit twice: you will receive your coupon code discount in addition to your debtor discount.
The dismantled replacement parts and wheels come from newer used vehicles, test cars and production returns from Mercedes-Benz Group AG plants worldwide. Generally we service models in segments 1 and 2. If you cannot find the model you are looking for, please do not hesitate to contact us. Note(s): all vehicles were not involved in an accident.
Only if the dismantled parts meet our precisely defined quality criteria they are stored and sold. Our quality classes are divided into A, B and C quality and vary in their requirements depending on the product group. You can view these on our website and are thus well informed about the quality status you can expect with your order. Click here for the quality classes.
In principle, all our parts are available in our online shop or in SICOS under the common Mercedes-Benz article number. In addition, we also have composite components - such as seat sets, complete interiors, an entire axle, an axle half, a complete bumper - which we run under separate part numbers and not under the Mercedes-Benz part numbers. You can either find these products through the categories in our online shop or contact us directly via or +49(711)17 70 000. We would be happy to check product availability for you personally and advise you on possible alternatives.
Shipping costs apply to orders placed in our online shop. These are calculated automatically based on the respective item and selected country of delivery. Within the product detail overview you can see the respective shipping costs below the price. Furthermore, during the ordering process you will receive a summary in the shopping cart overview. If you plan to make repeat purchases, you have the option to permanently and completely waive the shipping costs by contractual conditions. Please contact us directly via
When an order is placed in our online shop, the order is processed directly through us. The following payment methods are available in our online shop: invoice (with a credit limit of €5,000, PayPal, cash on delivery, prepayment and credit card. You will receive a shipping confirmation and invoice by e-mail and your order will be sent directly from us to your desired address within 2-4 working days within Europe. The delivery is well packed via UPS or one of our long-term forwarding partners.
Return the delivery to us within 14 days. To do this, please fill in the returns form and send it to After we have confirmed the return to you in writing, please send the products to our main factory in Neuhausen a. d. F., Germany via a forwarding agent or parcel service provider of your choice. As soon as we have received the products, we will immediately credit you the product value.
Our parts are guaranteed for up to 24 months for a maximum of 75,000 km from the date of installation. The warranty applies provided that an installation invoice from a certified car workshop is available. You can find more information in our warranty conditions .
Of course, we will be happy to provide you with advice and support throughout the entire purchasing process in our online shop. Our Customer Service Centre supports you with questions regarding product availability and installation. If you have any problems with your online order, our team is also happy to help. If you have any questions about your order or delivery status, our order processing team is ready to help you. If your products have been damaged or you wish to return them, you are welcome to contact our returns team. Click here for the contact form.

Mercedes-Benz Used Parts

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