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First-class advice and sales by our expert automotive staff

Telephone consultation


+49 (0) 711 - 17 - 70000

Monday - Friday 08:00 am - 05:30 pm

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Parts enquiries and general enquiries:

Route planning and directions

Please note that self-collection of products is not possible.

Do you have a question? Find answers quickly - sorted by topic






My account

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Shipping & Delivery

Question mark Which countries does the GTC deliver to?
Question mark Is there a shipment tracking system?
Question mark Is it possible to order by express delivery?

 






Products & Quality classes

Question mark Which part is approved for my vehicle?
Question mark Where can I find my VIN (chassis number)?
Question mark What are the quality levels of the parts and wheels?

 

Have you not found the answer?

Our trained customer service is personally available for you.

We are available for you in our live chat and via the contact form or by e-mail to mbgtc_parts@mercedes-benz.com .

Our telephone customer service is available at +49 (0) 711 - 17 700 00 You can reach us from Monday to Friday from 08:00 am - 05:30 pm. We will be happy to help you.

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