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Welcome to the Mercedes-Benz Used Parts Centre.
500,000 used parts directly from the manufacturer. The pulse of a sustainable generation.
Many materials are needed to produce vehicles – including valuable and limited raw materials. As well as aiming to minimise emissions, it is equally important for Mercedes-Benz to keep resource consumption as low as possible throughout the entire life cycle. If this is to succeed, employees in development and production must consider the “second life” of the vehicles from the start. Today, thanks to sophisticated dismantling and recycling concepts, increasingly fewer vehicle parts are being disposed of. Functional parts are removed and recycled to create a sustainable life cycle. In 1996, Mercedes-Benz Group AG established the Mercedes-Benz Used Parts Centre, the first manufacturer-owned vehicle recycler. Since then, the independently trading subsidiary has been approx. 230 dismantling several thousand Mercedes-Benz and smart vehicles every year. After quality and function testing, the dismantled parts are stored and sold. This gives parts a second chance and makes a significant contribution to protecting our environment. After all, whenever a used part is used instead of a new part, we can save valuable resources. The GTC team therefore tests all vehicles with one objective: to reuse as many parts as possible.
Mercedes-Benz replacement parts
Trusting in Mercedes-Benz used parts puts you ahead of the pack.
We supply replacement parts for workshops, fleet operators and, of course, also for your personal Mercedes. We offer affordable repair solutions that are in keeping with the current value of the vehicle, from the A-Class, B-Class, C-Class, E-Class, S-Class and G-Class to a GLA, GLC and commercial vehicles, Sprinters and lorries. We operate one of the most modern and largest dismantling and recycling plants in Europe across 30,000 square metres. This is where our professionals dismantle all the vehicles. With great attention to detail and the utmost care, they fulfil the high demands of Mercedes-Benz. Every newly recovered used part is tested and must meet the same high quality standards as a new part. This means we protect your budget as well as the environment and give old stars a new shine – and have been doing so for more than 25 years.
More about our site
Neuhausen auf den Fildern
Employees
approx. 230
Year established
1996
Address
Mörikestraße 60-70
73765 Neuhausen a. d. F.
Germany
Get to know us in a minute
Each part is put through its paces.
Whatever you need, you will find it with us. We are your contact partner for an inexpensive replacement part solution. Whether for the interior, suspensions or engines: the Mercedes-Benz Used Parts Centre reliably supplies you with selected replacement parts. In addition, a large stock of wheels, tyres and complete wheel sets is available for you and your customers all year round or just in time for the change of season. Every used part is inspected with attention to detail and must meet our precisely defined quality standards. Whether you want to give your old star a new shine or are simply looking for winter tyres: the Mercedes-Benz Used Parts Centre is the right place for you. They not only avoid high repair costs, but also protect the environment.
Your advantages at a glance
Largest product availability
- ! Proven quality - for all current, newer Mercedes-Benz, smart, van and truck models
- We have replacement parts, wheels, tires, complete wheels and suitable accessories in stock
- High-quality, almost new products in different quality classes
- Security Up to 24 months warranty on parts
Inexpensive replacement parts and wheels
- A company of the Mercedes-Benz Group AG
- Over 25 years of experience
- Recycled and sustainable
- On average 40% cheaper than the price of new parts
- Hint! Competent product advice from our trained specialists:
+49 (0) 711 - 17 70 000
Ordered safely & delivered quickly
- Find wheel and tyre combinations for your vehicle quickly and reliably via our VIN search
- Easy and secure ordering
- Delivery in 2 to 4 working days - Europe-wide and 14 days return policy
- Hint! We deliver to your desired address – or on request directly to your workshop.
How do we work? - From used car to replacement part
Our teams check and dismantle a range of Mercedes-Benz and smart vehicles every day. For parts such as engines, bumpers, doors or bonnets, quality assurance has the highest priority. Anything that does not meet our high standards and can therefore not be stored is sent for recycling. Here are the most important steps in the process:
On the way for recycling to protect the environment.
At the MB GTC, the focus is firmly on people and the environment.
Reuse is the highest level of recycling - that's why we give parts a second chance. At the Mercedes-Benz Used Parts Centre, we not only help to conserve resources and protect the environment, but also practise inclusion and integration. With an open culture full of trust and creativity, and different generations and nations working together, we strive to promote an open and confident working culture – so that everyone feels comfortable.
In addition, everyone gets the opportunity to grow in multidisciplinary teams. We want to learn from each other and connect. In the Mercedes-Benz Group, we value the diversity of our employees. That’s why diversity and inclusion are part of our corporate strategy, which shapes the conscious approach to diversity and individuality. As a company, this is essential for economic success.
On the road internationally for recycling.
We manage a large warehouse so that we can be available for you internationally and always have enough parts in stock. We can ship to countries of the European Union and EFTA. We currently supply our replacement parts to 36 countries and are constantly working on expanding our delivery area. Through the webshop we ship to Germany, France, Italy, Liechtenstein, Luxembourg, Austria, Poland and Spain, among others. You can see all the countries we currently ship to here.
Can’t see your country? Contact us directly and we will explore other options.
Lived values at the MB GTC
We offer our customers and employees diverse opportunities to gain new insights, responsibility and perspectives. Short service channels and hierarchies are not our only strengths. We challenge and encourage our employees to pursue new ideas and innovations. Our work at the Mercedes-Benz Group is based on four corporate values: respect, enthusiasm, discipline and integrity. We treat our team members, customers and business partners with respect. We give our best every day with enthusiasm.
We believe that discipline means accepting challenges and achieving our goals while considering different interests. Our integrity makes us sustainably successful and contributes to a functional society. These values form the basis of our corporate values.
Social responsibility. Everyday working life at our company
The Neckartalwerkstätten in Stuttgart are an accredited workshop for people with disabilities. We offer 12 to 15 jobs for integration into working life in Neuhausen a. d. F. .
People of Change
We are a 100% subsidiaryof Mercedes-Benz Group AG. Being part of Mercedes-Benz means finding the field where you can individually develop your talents.
Your first order from GTC
Shop for Mercedes-Benz used parts now, easily and securely. Here’s how: You can find instructions and other important information about your first order here.
Our Customer Service Centre
Our trained customer service is personally available for you through the contact form or by email mbgtc_parts@mercedes-benz.com. Our telephone customer service is available at +49 (0) 711 - 17 700 00 on Monday to Friday from 08:00 am - 05:30 pm . We will be happy to help you.
